Shipping and Returns Policy for Shaheen Collection App

1. Shipping: We strive to provide reliable and fast shipping services. Orders will be processed and products dispatched as quickly as possible. Delivery times may vary based on destination and chosen shipping method.

2. Fees and Costs: Shipping fees and any additional costs will be determined during the checkout process. Customers are required to review and confirm these charges before completing the order.

3. Returns and Refunds: We value customer satisfaction. If you are not satisfied with your product for any reason, you may request a return or refund within 7 days from the date of receiving the order. The product must be in its original condition and unused.

4. Return and Refund Process: To initiate a return or refund, please contact customer service via: info@shaheen-collection.com.
We will guide you through the process step by step.

5. Return Costs: Return costs are the responsibility of the customer unless there was an error on our part in the order or product.

6. Compensation and Warranty: If the product is damaged or defective, we will provide a replacement or refund in accordance with our Returns and Warranty Policy.

We hope this policy has clarified our shipping and returns procedures for the Shaheen Collection app. If you have any questions or concerns, please contact us at info@shaheen-collection.com

Thank you for using the Shaheen Collection app.